The Grievance Redressal Committee (GRC) of DES SNFLC is a dedicated body that addresses and resolves various grievances faced by students. Its primary objective is to provide a platform for students to voice their concerns, complaints, or grievances related to academics, infrastructure, facilities, administration, or any other aspect of college life.
Composition of Grievance Redressal Committee is displayed on college website.
The GRC serves as a mediator between students and the college administration, promoting effective communication and resolving conflicts in a timely and impartial manner.
Key features of the Grievance Redressal Committee may include:
1. Accessibility: The committee ensures that its members are easily accessible to students, allowing them to submit their grievances through designated channels such as suggestion boxes, or in-person meetings.
2. Confidentiality: Confidentiality is maintained throughout the grievance resolution process, ensuring that the identity of the complainant is protected. This encourages students to come forward without fear of reprisal.
3. Impartiality: The committee consists of unbiased members who objectively evaluate each grievance and ensure a fair investigation. They strive to provide equitable solutions that address the concerns of all parties involved.
4. Timely Resolution: The GRC works diligently to resolve grievances promptly. They establish specific timelines for addressing and resolving complaints, ensuring that students' concerns are not prolonged unnecessarily.
5. Communication and Feedback: The committee maintains open lines of communication with students, providing regular updates on the progress of grievance resolution. It also encourages feedback from students to continually improve the grievance redressal process.
Overall, the Grievance Redressal Committee serves as a vital platform for students to seek resolutions for their concerns, fostering a supportive and conducive learning environment within the college.